INDIANAPOLIS — Indianapolis police, fire, and emergency medical agencies recently celebrated more than $35 million in investments in public safety technology infrastructure. The investments fund a new Computer-Aided Dispatch, radios, and radio network managed by the Public Safety Communications Division of the Office of Public Health and Safety, supporting public safety professionals in providing better service to the Indianapolis community.
The new Computer-Aided Dispatch (CAD) system replaces an antiquated decades-old system and adds capabilities for logging and dispatching 911 calls to first responders. The new mobile technology gives first responders access to prioritized mission-critical information while in route to an incident. Police, fire, and emergency medical professionals can monitor incidents, see the status and location of other units, query multiple data sources, view video and photos, and create reports – all from one interface, accessible via the Cloud in their emergency vehicles. The system further allows for intelligence to travel between analysts at the Real-Time Data Center and public safety professionals in the field, allowing for intelligence-led response to crime and other issues in the community. The investment in the new CAD system totals nearly $6 million.
An additional nearly $30 million is being invested to upgrade the radios and radio network used by public safety and public service professionals to share information. The new devices will be interoperable with other agencies and organizations using Project 25 (P25) radio networks.
The radio and network upgrade was approved in August with overwhelming bipartisan support from the City-County Council.