Indianapolis Animal Care Services Gets Special Attention

INDIANAPOLIS — The city recently announced measures to enhance services and care at Indianapolis Animal Care Services (IACS). Steps include increased collaboration with local and regional partners to address issues at multiple points in the pipeline, increasing staff capacity, and continuing to expand innovative adoption practices.
Through September 30, the live release rate for IACS in 2023 was 85%. From 2016 to 2022, the live release rate averaged 88%, a 26% increase over the average of 62% from 2010 to 2015. IACS achieved a 90% live release rate in 2018, 2020, and 2021.
IACS, FACE Low-Cost Animal Clinic, Friends of Indianapolis Dogs Outside (FIDO), IndyHumane, and Indy Neighborhood Cats have kicked off a strategic evaluation of the Central Indiana animal welfare ecosystem, designed to comprehensively address the issues that precipitate crisis conditions at IACS and other area shelters.
Earlier this year, two new strategic positions — one filled, and one forthcoming — were designed to make the most efficient use of the shelter’s limited workforce. A policy and planning administrator was hired in July 2023 and is now evaluating current shelter processes, identifying improvement areas, and implementing new procedures. Also, a new shelter placement manager position is currently in the works to provide training, improve customer service, and decrease the length of stay for animals in the shelter’s care.
In an effort to lower intake and increase diversion, IACS is launching a new community-supported sheltering program utilizing the “adopt-a-block” concept. The new program will provide community members with the supplies they need — crates, food, leashes, etc. — to be able to hold a stray animal in the neighborhood where the animal was found for 48 hours as they try to locate its owner. If the animal’s owner isn’t identified after the 48-hour time period, the animal can be relinquished to the shelter.
In 2018, IACS launched the Indy CARES (Companion Animal Resources, Education, and Support) program, which focuses on keeping animals out of the shelter. Indy CARES provides resources to pet owners who feel they have no other choice but to surrender their pet to the shelter. This includes access to food and assistance with medical costs, as well as coordination for temporary foster homes. Since its inception, Indy CARES has diverted 5,000 animals from the shelter and provided free vaccinations for an additional 2,000 owned pets. Indy CARES is now a permanent program of IACS by providing funding for two full-time program coordinators and a monthly budget to support pet owners.
IACS is continuing its ongoing efforts to build a new animal care facility. Funding for the facility is on track, with the $19 million bond approved by the City-County Council and work with charitable partners to address any gap not covered by public funding.