INDIANAPOLIS — Riders along the Red Line boarded the route 230,651 times in the month of September, and total system ridership was up thirty percent over last month. In an effort to continuously improve Red Line reliability, schedule adjustments and additional layover time at both ends of the rapid portion of the route are being incorporated to improve on-time performance.
With the new route changes in effect Sunday, October 27, Red Line buses will continue service north of the 66th Street Station to 96th Street and south of the University Station to Greenwood Park Mall. These north and south extensions will travel on a 20-minute frequency, and passengers are encouraged to look at the destination signs on the front of the bus when traveling beyond 66th Street and University stations.
Last month, the Board of Directors approved an extension of free fares through Sunday, November 10 due to delays in full functionality of MyKey fare vending machines. Fare collection is still expected to begin on Monday, November 11. However, if the vendor fails to deliver on upcoming deadlines inclusive of time for adequate public communication, IndyGo staff has the authority to extend the free fare period.
A temporary solution is being deployed at the fare vending machines until the account-based, reloadable card, and mobile app functionality is available. The ticket vending machines will vend three options for riders paying with both cash and card. The options include a 2-Hour Transfer Ticket, a Day Pass, and a 7-Day Pass. Half-fare options will be available for the 2-Hour Transfer Ticket and the Day Pass.